Privacy Policy

Introduction

This Privacy Policy describes how our hockey association ("we," "us," or "our") collects, uses, and protects your personal information when you use our membership system and services. We are committed to protecting your privacy and handling your data responsibly.

Information We Collect

Personal Information

When you create an account or purchase memberships, we collect:

• Name and contact information (email address, phone number)
• Payment information (processed securely through our payment processor)
• Membership and registration details
• Communication preferences

Technical Information

We automatically collect certain technical information when you use our services:

• IP address and general location information
• Browser type and version
• Device information
• Usage data and site navigation patterns

How We Use Your Information

We use your personal information for the following purposes:

• Processing membership applications and registrations
• Managing your account and providing customer support
• Processing payments and maintaining financial records
• Sending important communications about your membership and activities
• Improving our services and user experience
• Complying with legal obligations

Information Sharing

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party providers who help us operate our services (payment processors, email services, hosting providers)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of sensitive data in transit and at rest
• Secure payment processing through certified providers
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Generally:

• Account information is retained while your membership is active
• Financial records are retained for seven years for tax and legal purposes
• Communication records are retained for three years
• Technical logs are retained for one year

Your Rights

You have the right to:

• Access: Request access to your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Receive a copy of your data in a commonly used format
• Objection: Object to certain uses of your information
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking

We use cookies and similar technologies to improve your experience on our website. These help us:

• Remember your login status and preferences
• Analyze website usage and performance
• Provide personalized content and features

You can control cookie settings through your browser preferences.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by email or through our website. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

• Through your account dashboard
• By email to our administrators
• By contacting our association leadership